Refund Policy

Last updated: June 2026

We want you to be completely satisfied with your IPTV subscription. This Refund Policy outlines the conditions under which you may request a refund.

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all new 1-month, 6-month, and 12-month subscriptions. If you are unsatisfied with the service within the first 7 days of activation, you may request a full refund.

To request a refund, please contact our support team with your order number and username.

2. Conditions for Refund

Refunds will not be granted under the following circumstances:

The 7-day refund window has passed.
Your account was banned or suspended due to account sharing, re-streaming, or violating our Terms & Conditions.
Your device or internet connection is incompatible or too slow, and you did not attempt to troubleshoot the issue with our support team.

3. Processing Time

Once a refund is approved, please allow 3-7 business days for the funds to appear in your original payment method, depending on your bank or payment provider.

4. Trial Accounts

Any paid or free trial accounts (e.g., 24-hour tests) are non-refundable.